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VIDEO: The Small Business Customer Communications Makeover – NavigatorMD

This week's installment of videos from our Small Business Makeover Contest features NavigatorMD, based in Knoxville, TN. The company develops software that helps companies analyze health claims data and lower healthcare costs.… Read this Article »

VIDEO: The Small Business Customer Communications Makeover – NavigatorMD

Video Post: How to Easily Survey Your Customers

Video Post: Email Marketing Tips for Small Businesses

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small business makeover videos navigatorMD

VIDEO: The Small Business Customer Communications Makeover – NavigatorMD

This week's installment of videos from our Small Business Makeover Contest features NavigatorMD, based in Knoxville, TN. The company develops software that helps companies analyze health claims data and lower healthcare costs.… Read this Article »

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Rohan Gandhi

May 10, 2012

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VIDEO: The Small Business Customer Communications Makeover –The English Teacher’s Friend

In this week’s installment of videos from our Small Business Makeover Contest, we’re featuring The English Teacher’s Friend. The business was started by Tamara Doehring as a way to improve educators’ job satisfaction and students’ success rates through exceptional teaching… Read this Article »

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Rohan Gandhi

May 3, 2012

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VIDEO: The Small Business Customer Communications Makeover – Sweet and Simple

We recently completed the customer communications makeovers for the 5 Grand Prize Winners of the Small Business Makeover Contest.
Along with our expert contributors — Melinda Emerson, Jane Applegate, Phil Simon and Matt Mansfield — we visited each winner and… Read this Article »

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Rohan Gandhi

April 27, 2012

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Video Post: How to Easily Survey Your Customers

Customer surveys are a magical thing. They can uncover lots of key knowledge points. Surveys can help you expand on what your business does well and identify areas needing improvement. Another great reason to survey customers is to find out… Read this Article »

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pbsmartadvice

November 1, 2011

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Stack of  movie films spool with film

Video Post: Why and How to Contact Your Customers

Customer communications are the cornerstone of great small business marketing. Staying in touch with customers for all the right reasons will help you build a great relationship with them. But what events or developments should cause you to go ahead… Read this Article »

pbsmartadvice

August 24, 2011

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Email Marketing Tips for Small Businesses

Video Post: Email Marketing Tips for Small Businesses

Despite the social media explosion, email is still a very strong communication channel. In fact, 87% of people checked their email daily in 2010. This means email marketing remains an effective way to engage customers. Most small businesses know that… Read this Article »

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pbsmartadvice

August 3, 2011

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Small business marketing tips and advice

Video post: Our small business experts discuss multichannel marketing

Multichannel marketing is essential for any small business because keeping your customers coming back is absolutely necessary. We sat down with our three expert bloggers – Jane Applegate, Melinda Emerson, and Phil Simon – to discuss the value of multichannel… Read this Article »

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Rohan Gandhi

June 3, 2011

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