VIDEO: The Small Business Customer Communications Makeover – Sweet and Simple

We recently completed the customer communications makeovers for the 5 Grand Prize Winners of the Small Business Makeover Contest.

Along with our expert contributors — Melinda Emerson, Jane Applegate, Phil Simon and Matt Mansfield — we visited each winner and listened as they talked about their current communications challenges. Our experts then gave them some great advice on improving how they communicate, build relationships, and transact with their customers.

Every week, we’ll share the videos from one winning company’s small business makeover.

Our first installment features Sweet and Simple, a gourmet baked goods company owned and operated by Michelle Jaffee.

Episode #1

Episode #2

Episode #3

You can visit Sweet and Simple online here: http://www.sweetandsimple.com

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