Small businesses often struggle with the ongoing challenge of finding new customers. But what if there were a way to earn more from the customers you already have? What if you could sell products and services to the same customers again and again? And, what if this approach worked for all types of small businesses from retail stores to consultants?
The truth is that the longer you keep a relationship with each of your customers, the more each of those customers is worth to you today.
And the key to that truth is CUSTOMER LOYALTY.
In this on-demand webinar, small business expert Matt Mansfield discusses what you need to know to start your own customer loyalty program, including:
- Identifying your most loyal customers
- Using cross-channel marketing to build and retain loyalty with rewards and promotions
- Why loyal referrers are just as important as loyal customers