If you have trouble receiving timely payments from customers, you’re not alone. A recent survey by Rocket Lawyer revealed that a top concern of SMBs is debt collection, as one in four companies have trouble collecting payments. In addition, 43%… Read this Article »
Customer Management
How to Get Customers to Pay on Time
If you have trouble receiving timely payments from customers, you’re not alone. A recent survey by Rocket Lawyer revealed that a top concern of SMBs is debt collection, as one in four companies have trouble collecting payments. In addition, 43% of the SMBs surveyed have customers who are over 90 days late on… Read this Article »
All Customer Management Articles
Transform Your Invoices into Marketing Magic
Getting the attention of customers. Few marketers would disagree that this is one of the biggest challenges in any marketing program.
Surprisingly, one of the most effective vehicles for getting your message in front of customers is often overlooked: the… Read this Article »
Get More Business from Your Best Customers
It is often said that in business 80 percent of your profit will come from only 20 percent of your customers. And yet many business owners focus most of their time and resources on attracting new customers instead of building… Read this Article »
What Does Work-Life Balance Mean to a Small Business Owner?
Just about anyone who works has struggled to find the right work-life balance at some point. But for independent business owners and entrepreneurs, the problem is not as simple as what time you leave at the end of the day,… Read this Article »
Small Business Shipping Tips: Grow Sales and Save Money
Small business shipping can be tricky. You’re not large enough to negotiate enterprise contracts with big carriers like Zappos does, but if you sell physical products online, you need a cost-effective solution. After all, sending items to customers is central… Read this Article »
Email Marketing Laws in the U.S.
On December 16, 2003, Congress signed the CAN-SPAM Act into law. The goal was to define what is legally permissible with respect to marketing and advertising via email and lay out penalties for illicit bulk emailers. But spammers aren’t the… Read this Article »
Keep Shipping Costs Down: Tips and Ideas
As a business owner you’re always on the lookout for ways to keep costs down — and shipping costs are probably high on your list. With the number of variables that determine shipping costs, it pays to understand which features… Read this Article »
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